1. How long will it take for my order to be delivered?
We endeavour to deliver your goods within 2 weeks of placing an order. However if you need your order to arrive on a specific date please let us know and we will try to accommodate your needs.
2. How much will my delivery cost?
Delivery costs will be automatically calculated when you place your order.
3. What countries do you deliver to?
We can dispatch worldwide to any country.  For a comprehensive list please view the attached PDF.
4. Can I track my delivery?
Upon dispatch, you will be sent an e-mail with your unique DPD tracking number. Using the following link you can follow your delivery progress:
5. Do I have to pay import duty on my order?
Any standard import duties you already pay on goods arriving from outside your country will still apply to Fight Science merchandise purchased from this website.
6. Will my products arrive at the same time?
Where possible, we try to deliver in one go. However if there is a stock shortage on a particular item, we will send out multiple shipments. You will not be charged for any additional shipping costs.
7. Can I contact someone about my order?
If you need to contact someone regarding your order please e-mail
8. What happens if I have been sent the wrong items?
You must inform us within 5 working days of receiving an incorrect order what items you want to return. We will send you a returns document that needs completing and then we will arrange collection of the goods. If you inform us after 5 working days, we cannot accept returns.
9. What happens if my order/package arrives damaged?
If your order is damaged please e-mail and we will arrange collection of the damaged items. Once these items have been processed at our warehouse, you have the option of either a refund or a replacement item.
10. Can I return unwanted items?
Any unwanted returned items will incur a restocking charge. Please e-mail if you want to return unwanted items and we will calculate the cost. You must also pay the carriage costs for the return of any items. Items must be returned unopened.
11. Can I cancel my order?
From point of order you have 24 hours to let us know if you want to cancel your order. Any orders cancelled after this time will incur a charge.
12.  How do I place an order online?
For help placing an order please refer to our online webguide
13.  What payment methods do you accept?
We accept payments by credit card and invoice subject to approval on our credit terms. We also accept payment by e-voucher, please click here for further info
14.  How secure is it to use my credit/debit card with online payments?
The website has a 128 bit SSL certificate. At no point in the ordering process are credit card details stored.
15.  Why doesn't my voucher code work?
Please contact  if your voucher code isn't working.
16.  What happens if I don't use all of the available money on my voucher?
If you don't spend all of your voucher in one visit, when you log into your account you will be able to see how much voucher credit you have left to spend. Voucher codes are valid for 6 months from the date of purchase.
17.  What if you don't have the size I require?
Please contact us at with your requirements and we will try and accommodate you.
18.  How do I get copies of the core product brochure?
Please contact us at if more product brochures are required.
21. What if I have forgotten my login details?
Please e-mail and we will issue you a new password.
22. How do I check my order history?
Please login in to access your account and order history
23. How do I add someone as a user to the system?
Please e-mail  with the details of the person you want to add and we will issue a new user name and password for that person.
24. What is your privacy policy?
Please click on the link to see our privacy policy
25. What are your terms and conditions?
Please click on the link to see our terms and conditions